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A pitched roof caught halfway through a re-tile: old mossy tiles on one side, new grey tiles on the other
GUTTERING · CHIMNEYS · ROOFING · BASED IN HORLEY, SURREY

Gutter Overflowing,or a Roof Letting Water In?

Roofers based in Horley, working in Crawley and fourteen more towns across Surrey, West Sussex and South West London. Gutter repairs, new guttering, downpipes, fascias, chimneys and the whole roofing side too. Tell us what it is doing and we will come and look.

Gutters, downpipes and fasciasChimneys and leadworkRoof repairs to full re-roofs24hr emergency call out
Gutter repairs and replacementDownpipes and outlets clearedFascias, soffits and gutteringChimney repairs and repointingLead flashing and valleysRoof repairs to full re-roofs24 hour emergency call outFree, no-obligation quotesGutter repairs and replacementDownpipes and outlets clearedFascias, soffits and gutteringChimney repairs and repointingLead flashing and valleysRoof repairs to full re-roofs24 hour emergency call outFree, no-obligation quotes
WHO WE ARE

We Are Roofers. That Is the Whole Business.

Urban Roofing Specialists covers South West London, Surrey and West Sussex. We work on houses and on commercial buildings. Roof repairs one day, a full re-roof the next, guttering the day after. We take on the whole roof rather than the easy parts of it.

Most of what we do starts with a leak: the bucket on the landing, the stain spreading across the ceiling, a flat roof that has gone soft underfoot, a chimney letting water down the stack. Usually it is one fault rather than the whole roof, and the first useful thing we do is tell you which. We come out, get up on the roof and tell you what is wrong before anyone talks about money.

The rest is planned work. Concrete tile roofs on 1930s semis that have reached the end of their life. Fascias, soffits and gutters gone brittle and sagging. Moss lifting the laps on a north-facing slope. Unglamorous jobs, done properly, because that is what keeps the water out. A good roof is one you never have to think about, and our job is to get yours back to that.

If your roof only needs a repair, we will tell you it only needs a repair.
15Towns covered
3Local phone lines
FreeNo-obligation quotes
Newly tiled hipped roof seen from the scaffold, ridge and hip tiles bedded in New roof · concrete tile
WHAT WE DO

Guttering and Chimneys First, and the Whole Roof Behind It.

Most of what we get called out to starts at the gutter line. Find the one that sounds like yours.

WHAT IS IT DOING?

Point at the Problem, and We'll Tell You What It Usually Is.

1 to 7 Select a number on the house, or one of the lines below.

Overflowing gutter

Water Pours Over the Edge in Heavy Rain

Nearly always a blockage at the outlet or a run that has lost its fall. Moss and grit wash off the roof and settle at the low end. If it only overflows at one corner it is the fall or a joint, not the whole run.

1 / 7
HOW IT WORKS

Four Steps From Your Call, to a Roof That Stays Dry.

Scroll to step through

Old plain clay tiles with moss beside a tired felt flat roofScaffold boards around a bungalow while the roof is re-coveredNew tiles stacked on the battens, ready to layA finished tiled roof and rebuilt chimney stack under a blue sky01
Step 01

You Call or Send the Form

Tell us your town and what you have noticed: a stain on the ceiling, tiles in the garden, water running down the wall in heavy rain.

1 / 4
WHAT CHANGES THE PRICE

Why Two Gutter Jobs on the Same Street Cost Different Things.

We give a written price for the work we have looked at. These are the things that move it.

1How high is the gutter?
2How much of it is affected?
3The fascia behind it
Rough shape of the job

A two-storey house, one failed joint or bracket, and a fascia that looks sound: that is a repair, not a replacement, and a ladder job rather than a scaffold. We would confirm it from the roof and give you a written price.

Repair, most likely.

We do not quote figures unseen. Every price we give is in writing, for a gutter we have looked at.

01

How We Get to It

A bungalow off a ladder and a three-storey terrace needing a scaffold are two different jobs before anyone touches the gutter.

02

How Much Run There Is

Front only, front and back, or the whole house including the returns. We measure it rather than guess.

03

What Is Behind the Gutter

If the fascia has gone soft the boards have to be replaced too, or the new run will pull away exactly like the old one did.

04

Repair or Replace

One failed joint is an hour. A brittle run with the brackets pulling out is a replacement. We tell you which before you commit.

If Water Is Coming in Now, Ring the Mobile, Whatever the Hour.

If water is coming through a ceiling, keep everyone out of that room, leave the light switches and fittings in it alone, and get a bucket under the drip if you can do it safely. Please stay off the roof yourself. Ring the mobile line on 07377 633898 and tell us what is happening, and where it is safe to do so we will make the roof watertight before anyone talks about the permanent repair.

07377 633898
WHY US

Plain Answers, and Work That Holds Up.

Roofing has a bad name because of doorstep traders, vague estimates and jobs that get bigger once the scaffold goes up. Here is how we work instead.

One of our roofers repointing a chimney stackA hipped roof re-tiled in brown concrete tileA repair at a gable, done from the roof rather than guessed atStep flashing dressed into a chimney stackScaffold boards along the eaves for a fascia and gutter runA finished roof, chimney and the street beyond01One of our roofers repointing a chimney stack.A hipped roof re-tiled in brown concrete tile.A repair at a gable, done from the roof rather than guessed at.Step flashing dressed into a chimney stack.Scaffold boards along the eaves for a fascia and gutter run.A finished roof, chimney and the street beyond.
01

We Come and Look

No quoting off a photograph or a guess from the pavement. We get on the roof where it is safe to, find the fault, and tell you what it is.

02

You Call Us, Not the Other Way Round

Roofing, chimney and driveway work are the most reported doorstep scams to Trading Standards. We only turn up when you have called us.

03

Repair Before Replace

If the roof has good years left in it, that is what you will hear from us. We would rather quote for the repair than sell you a roof you do not need.

04

Free, No-Obligation Quotes

You get a price for the work we have looked at, and nothing is owed if you walk away. If you want three quotes, get three quotes.

05

Scaffold Where the Job Needs It

HSE guidance is that sloping roof work needs a proper platform and edge protection at the eaves, other than for a few minutes with properly secured ladders. Be wary of anyone offering to do a pitched roof off a ladder to come in cheaper.

06

A Local Number for Your Area

London, Surrey and Sussex each have their own line, and the mobile is 07377 633898. Ring whichever one suits you.

Rendered chimney stack with new lead flashing and a Velux window on a red tiled roof
SEND US THE DETAILS

Four Lines From You, and a Proper Look at the Roof.

Your name, a number, roughly where you are and what the roof is doing. That's all we need to get started, and we'll come back to you. We are based in Horley, Surrey RH6, and cover fifteen towns around it.

We'll come back to you the same day wherever we can. No obligation, no pressure.

AREAS WE COVER

Roof Repairs Across Fifteen Towns, and a Different Roof in Each.

We are based in Horley, a few miles north of Crawley. South West London is Victorian and Edwardian slate and clay, with the chimney stacks and hidden valley gutters that come with it. Surrey and West Sussex bring in inter-war and post-war concrete tile. Roof repairs in Putney and a full re-roof in Crawley are two different jobs, and we take on both.

Arranged as the towns lie, north at the top. Not to scale.

South West London

Putney

These are Victorian and Edwardian terraces and villas in yellow stock brick, roofed in slate or clay tile with tall chimney stacks. The valley gutters run behind the parapet where you cannot see them, and a blocked one puts water straight through a bedroom ceiling.

London line0208 087 4324Roofers in Putney
South West London

Clapham

These are Victorian and Edwardian terraces and villas in yellow stock brick, roofed in slate or clay tile with tall chimney stacks. The valley gutters run behind the parapet where you cannot see them, and a blocked one puts water straight through a bedroom ceiling.

London line0208 087 4324Roofers in Clapham
South West London

Balham

These are Victorian and Edwardian terraces and villas in yellow stock brick, roofed in slate or clay tile with tall chimney stacks. The valley gutters run behind the parapet where you cannot see them, and a blocked one puts water straight through a bedroom ceiling.

London line0208 087 4324Roofers in Balham
South West London

Tooting

These are Victorian and Edwardian terraces and villas in yellow stock brick, roofed in slate or clay tile with tall chimney stacks. The valley gutters run behind the parapet where you cannot see them, and a blocked one puts water straight through a bedroom ceiling.

London line0208 087 4324Roofers in Tooting
South West London

Wimbledon

These are Victorian and Edwardian terraces and villas in yellow stock brick, roofed in slate or clay tile with tall chimney stacks. The valley gutters run behind the parapet where you cannot see them, and a blocked one puts water straight through a bedroom ceiling.

London line0208 087 4324Roofers in Wimbledon
South West London

Raynes Park

These are Victorian and Edwardian terraces and villas in yellow stock brick, roofed in slate or clay tile with tall chimney stacks. The valley gutters run behind the parapet where you cannot see them, and a blocked one puts water straight through a bedroom ceiling.

London line0208 087 4324Roofers in Raynes Park
Surrey and the Kingston border

New Malden

Most of this is inter-war and post-war semis and bungalows under concrete interlocking tile, with older clay peg tile roofs nearer the village centres.

Surrey line01372 632 128Roofers in New Malden
Surrey and the Kingston border

Epsom

Most of this is inter-war and post-war semis and bungalows under concrete interlocking tile, with older clay peg tile roofs nearer the village centres.

Surrey line01372 632 128Roofers in Epsom
Surrey and the Kingston border

Cobham

Most of this is inter-war and post-war semis and bungalows under concrete interlocking tile, with older clay peg tile roofs nearer the village centres.

Surrey line01372 632 128Roofers in Cobham
Surrey and the Kingston border

Leatherhead

Most of this is inter-war and post-war semis and bungalows under concrete interlocking tile, with older clay peg tile roofs nearer the village centres.

Surrey line01372 632 128Roofers in Leatherhead
West Sussex

Horsham

Crawley is largely 1950s new town estates, and Haywards Heath and Burgess Hill are a mix of Victorian railway-era housing and post-war growth. Horsham District guidance points new and altered roofs towards plain tile in the local reds and browns. Tiles up here can still look sound while the underlay, battens and nail fixings beneath them are seventy years old.

West Sussex line01444 702 095Roofers in Horsham
West Sussex

Crawley

Crawley is largely 1950s new town estates, and Haywards Heath and Burgess Hill are a mix of Victorian railway-era housing and post-war growth. Horsham District guidance points new and altered roofs towards plain tile in the local reds and browns. Tiles up here can still look sound while the underlay, battens and nail fixings beneath them are seventy years old.

West Sussex line01444 702 095Roofers in Crawley
West Sussex

Haywards Heath

Crawley is largely 1950s new town estates, and Haywards Heath and Burgess Hill are a mix of Victorian railway-era housing and post-war growth. Horsham District guidance points new and altered roofs towards plain tile in the local reds and browns. Tiles up here can still look sound while the underlay, battens and nail fixings beneath them are seventy years old.

West Sussex line01444 702 095Roofers in Haywards Heath
West Sussex

Burgess Hill

Crawley is largely 1950s new town estates, and Haywards Heath and Burgess Hill are a mix of Victorian railway-era housing and post-war growth. Horsham District guidance points new and altered roofs towards plain tile in the local reds and browns. Tiles up here can still look sound while the underlay, battens and nail fixings beneath them are seventy years old.

West Sussex line01444 702 095Roofers in Burgess Hill
Our base, Surrey

Horley

Where we are based. Victorian houses near the station, 1960s and 1970s estates and bungalows under concrete tile, and the newer estates on the north side of town, with Smallfield, Charlwood and Salfords close by.

Mobile, 24 hours07377 633898Roofers in Horley
COMMON QUESTIONS

Gutters, Chimneys and Roofs, the Questions Worth Asking First.

It depends on how we reach the gutter, how much of the run is affected and whether the fascia behind it is sound. A single failed joint on a bungalow and a full run on a three-storey terrace needing a scaffold are very different jobs. We look at it and give you a written price before any work starts.

That usually means it is partly blocked rather than fully blocked, or the run has lost its fall. In light rain the water still gets away; in heavy rain it backs up and goes over the front edge. If it always overflows in the same spot, that spot is where the problem is.

Most of the time it is a repair. A joint, a bracket, an outlet or a section. We would rather quote for the repair than sell you a full run you do not need. When the plastic has gone brittle and brackets are pulling out of the fascia, we will tell you honestly that patching it is not worth your money.

Once a year is the usual answer, and twice if you have trees close to the house or a mossy roof shedding onto the gutter. It is the cheapest job we do and it prevents the expensive ones, because overflowing gutters are behind a lot of damp walls and rotten fascias.

Where the timber has gone, yes, and we would recommend it. The gutter brackets screw into the fascia, so hanging new guttering on a rotten board just repeats the fault. If the boards are sound we leave them.

It is worth sorting. A downpipe discharging against brickwork keeps that patch of wall permanently wet, and persistently wet walls are how damp gets inside. Usually it is a cracked section at the back or a missing shoe at the bottom, and both are small jobs.

Not always. Short work at low level can often be done from a properly secured ladder. HSE guidance is that sloping roof work needs a proper platform and edge protection at the eaves other than for a few minutes' work, so anything longer or higher needs a platform. We tell you which before we price it.

Most leaks are one fault: a slipped tile, failed flashing, a blocked valley gutter. It is worth glancing at the gutters too, because plenty of what gets called a roof leak is a gutter overflowing down the wall. A roof is due for replacement when the underlay, battens and fixings have gone, not because a few tiles have moved.

It depends on the size and shape of the roof, the covering you choose, and how we get access to it. Concrete tile, clay and natural slate are three quite different numbers. We give you a written price for your roof rather than a figure off a website.

It can do. Once more than half the roof covering is being renewed, Part L of the Building Regulations applies and the work has to be notified, either by a contractor registered with an authorised competent person scheme or to your local authority building control before work starts. Approved Document A also treats an increase of more than 15% in the weight of the covering as significant, which triggers a structural check. Going the other way, to a lighter covering, the structure and its fixings should be checked against wind uplift instead.

For a like-for-like replacement that does not change the shape or height of the roof, usually not, because it counts as maintenance. Conservation areas, listed buildings and Article 4 areas are different, and so is anything that changes the roofline. Check with your council if you are not sure.

Buildings insurance generally covers damage from a sudden event such as a storm. It generally does not cover wear and tear, and blocked or worn-out guttering is usually treated as maintenance rather than damage. Worth reading your policy before you assume either way.

Fifteen towns across Surrey, West Sussex and South West London, from our base in Horley: Horley, Wimbledon, Putney, Balham, Clapham, Raynes Park, Tooting, Epsom, Cobham, Leatherhead, New Malden, Horsham, Crawley, Haywards Heath and Burgess Hill. There is a local number for each area, plus a mobile. If you are just outside, ask anyway.

Yes. Guttering, downpipes, flat roofs and chimneys on commercial and rented property as well as on houses. Tell us what the building is and we will tell you how we would approach it.

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